TomorrowWorld has issued an official statement following the chaos that plagued Saturday evening when all transportation in and out of the grounds were shut down due to rain and muddy conditions, leaving large swaths of festival goers stranded outside without shelter or an easy way to get home.

The festival shared this statement to fans and those affected by the incident:

Friends,
We understand and hear your frustrations and disappointments in the developments at TomorrowWorld over the last weekend.
Our only goal was to create together with you the best weekend of the year, and we are heartbroken that we were not able to provide some of our precious fans with the full TomorrowWorld experience, which includes the complete journey to and from the festival.
The combination of your positive energy and our hard work did not shine through and we completely understand your dissatisfaction. TomorrowWorld was also let down by a number of external factors which did not allow us to provide you with the full experience you deserve. We realize we can’t turn back time and make it perfect, but for those who wish to, we are here to communicate directly and listen to all your personal stories, frustrations and questions.
welisten@tomorrowworld.com

You are the true People of Tomorrow and deserve all the respect in the world. As a part of this, the refund policy is active here:
http://www.tomorrowworld.com/refund-policy

With Love,
TomorrowWorld

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